What percent of the time do you handle decision-making on your own? Many managers, when first promoted, think their role is primarily to solve problems. While this is partly true, the greater value of a manager is one who empowers and coaches others to solve problems...

How often do you have one-on-ones with your direct reports? Sitting down with for a one-on-one with direct reports regularly is something that BetterManagers regularly do. Expressing genuine interest in a direct report’s well-being -- both personally and professionally -- is paramount to building an engaged workforce....

Teamwork In The Formation: Mother Nature’s Masterclass We all remember the “Lessons from the Geese” – how they fly in formation and provide support to one another. This story first came out in 1991 in a speech given by Angeles Arrien at the 1991 Organizational Development...

Based on research, 90% of managers know their boss’s performance expectations. Alignment between a manager and boss is crucial to success. A good way to start the conversation between a manager and their boss would be for each to identify the top three priorities the...

How often do you set aside time to think? “Thinking time? What thinking time? I barely have time to breathe!” That was the response I received recently when I asked a manager I was coaching if they set aside time to think. A day-in-the-life of a...

The way you imagine people is the way that you'll treat them. We all have opportunities in our life to look at people through different lenses. At the Coaches Training Institute, coaches are taught to look at people from a framework of being creative, resourceful...

‘Tis the season. Not just for shopping and baking and over-indulging. It’s also the time in the calendar when we look back at the year gone by and make plans for the next one. 2018 may have been a good year for you personally, and...

This may be a question you’ve never considered before. But if you’re a manager who understands that your role has to change and respond to different situations, it’s a question that’s well worth thinking about. Servant leadership was a concept that Robert Greenleaf wrote about in...