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Common queries

What defines a successful leader?

A successful leader is defined by their leadership presence. According to the book "Leadership Presence: Dramatic Techniques to Reach Out, Motivate, and Inspire" by Belle Linda Halpern and Kathy Lubar, leadership presence involves the ability to authentically connect with and inspire others. The book outlines four fundamental elements of leadership presence: authenticity, connection, expressiveness, and self-knowing. It provides practical exercises and techniques, derived from the world of acting, to help leaders develop these elements. The emphasis is on being genuine, building rapport, effectively expressing thoughts and emotions, and understanding oneself. The use of dramatic techniques in the book makes it engaging and applicable to real-life leadership situations.

Based on this understanding, we can say that a successful leader is someone who:
- Demonstrates authenticity in their actions and interactions
- Builds strong connections with their team members and stakeholders
- Is expressive in effectively communicating their thoughts and emotions
- Has a deep understanding of themselves and their impact on others

In summary, leadership presence plays a crucial role in defining a successful leader. By developing authenticity, connection, expressiveness, and self-knowing, leaders can establish their presence, inspire others, and effectively lead their teams.

What to do with an unmotivated team member?

Dealing with an unmotivated team member can be a challenge, but it is important for leaders to address the issue in order to maintain team productivity and morale. Here are some steps you can take based on the article "Managing Underperformers" and the concept of increasing employee engagement:

1. Understand the underlying reasons: Take the time to understand why the team member is unmotivated. Is it due to a lack of capability or a lack of willingness? Identifying the root cause will help determine the appropriate course of action.

2. Provide support and resources: If the team member lacks capability, provide them with clear expectations, tools, resources, and any necessary skills and knowledge to help them improve their performance. This might involve training, mentoring, or coaching.

3. Address consequences and motivation: If the team member lacks willingness, focus on consequences and motivation. Clearly communicate the importance of the work they are doing, and provide positive and negative consequences based on their performance. This can help motivate them to improve.

4. Prioritize tasks and set expectations: Help the team member prioritize their tasks and establish clear expectations for performance. This can help them stay focused and motivated.

5. Recognize achievements and provide growth opportunities: For team members who are both capable and willing, recognize their achievements and provide them with more responsibility and opportunities for growth. This can help keep them engaged and motivated.

6. Monitor closely and provide feedback: Continuously monitor the progress of the team member and provide regular feedback. This can help them stay on track and make adjustments as needed.

7. Consider difficult conversations or corrective actions: In some cases, difficult conversations or corrective actions may be necessary if the team member continues to be unmotivated and underperform. These conversations should be handled with empathy and with the goal of finding a solution.

Remember, every team member is unique, and it's important to tailor your approach to their individual needs and circumstances. By taking a proactive and supportive approach, you can help inspire motivation and engagement in your team members.

How do I run effective team meetings?

Running effective team meetings is essential for promoting collaboration and productivity within a team. Here are some key steps to follow:

1. Respect everyone's time: Start the meeting on time and allocate specific time slots for each agenda item. This ensures that everyone knows the schedule and can prepare accordingly.

2. Create an agenda: Having a structured agenda helps keep the meeting focused and productive. It is beneficial to solicit contributions from team members, as this promotes ownership and engagement.

3. Rotate meeting roles: Assign different meeting roles to team members, such as facilitator, timekeeper, or note-taker. This rotation encourages active participation and gives everyone a chance to contribute in different ways.

4. Establish ground rules: Set clear guidelines and expectations for the meeting, such as encouraging active listening, respectful communication, and constructive feedback. This fosters a safe and inclusive environment for open discussion.

5. Encourage open discussion: Create a space where team members feel comfortable sharing their ideas, opinions, and concerns. Actively seek input from everyone and ensure that all voices are heard and valued.

6. Summarize with an action plan: At the end of the meeting, summarize the key decisions, action items, and next steps. Share this summary with the team to ensure everyone is on the same page and has a clear understanding of their responsibilities.

7. Seek feedback: After the meeting, gather feedback from team members to identify areas for improvement. This continuous feedback loop helps fine-tune future meetings and ensures that the team's needs are being met.

Remember, effective team meetings require active participation and clear communication. By implementing these strategies, you can create a collaborative and productive environment for your team.

Why is company culture important?

Company culture is important for several reasons:

- Impact on well-being and performance: Company culture significantly affects the overall well-being and performance of an organization. It encompasses the values, norms, and beliefs that guide behavior within the company. A positive and intentional culture can strengthen trust, prevent toxic behaviors, and align team efforts with the company's mission and vision.

- Shaping behavior and fostering collaboration: Leaders play a crucial role in shaping the culture of an organization. By fostering a deliberate and positive culture, leaders can create an environment where team members feel safe, included, and encouraged to contribute their ideas and perspectives. This promotes collaboration, innovation, and open communication among employees.

- Psychological safety: A key aspect of company culture is creating a sense of psychological safety within teams. Psychological safety refers to an environment where team members feel safe to learn, speak up, challenge ideas, and make mistakes without fear of punishment or humiliation. When psychological safety is present, employees are more willing to take risks, share ideas, and work together towards shared goals and values.

- Alignment with mission and vision: A strong company culture ensures that team efforts are aligned with the organization's mission and vision. It provides clarity on the purpose and direction of the company, which helps employees understand their individual contributions and motivates them to work towards common goals.

- Employee engagement and well-being: A positive company culture contributes to higher levels of employee engagement and well-being. When employees feel valued, empowered, and connected to the organization, they are more likely to be motivated, productive, and committed to their work.

To prioritize and nurture a strong company culture, leaders should regularly evaluate and discuss culture, involve everyone in the process, and use practical tools and exercises. This intentional approach to culture-building can have a profound impact on the success and sustainability of the organization.

How do I support my manager's confidence in a new role?

Supporting your manager's confidence in a new role can greatly contribute to their success and the overall effectiveness of your team. Here are some key steps you can take based on the summaries:

- Reflect on your own attitude towards authority: It's essential to be self-aware and understand any biases or attitudes you may have towards authority. This can help you cultivate a positive and supportive mindset towards your manager's new role.

- Build a strong relationship: Developing a strong relationship with your manager is crucial. Take the time to get to know each other's strengths, weaknesses, and management philosophies. Regular communication and discussions about expectations can foster a sense of trust and understanding.

- Leverage the strengths of your team members: By leveraging the strengths of your team members, you can contribute to a more confident and productive team, ultimately supporting your manager's confidence in their new role. Create a safe environment where team members can be themselves, empower them to advocate for themselves and take on projects they are passionate about, and challenge them within their skilled areas.

- Provide support and guidance: Managers often struggle with performance conversations. Offer support and guidance to your manager, especially in adopting a coaching approach to performance development. Encourage frequent coaching conversations, where clear expectations are established, and fair and accurate accountability is created.

- Be reliable and proactive: Demonstrate reliability by consistently delivering on your commitments and being proactive in your work. This can help build trust with your manager and show them that they can depend on you, boosting their confidence in their new role.

Remember, supporting your manager's confidence is an ongoing process. Regularly check-in with your manager, offer assistance, and provide feedback and encouragement as they navigate their new role. By actively supporting your manager, you contribute to a positive and successful work environment.

"Their professionalism have enabled me to acquire a sound knowledge and understanding of leadership practices and performance evaluation methods. My major takeaway is learning how to ask less "why" questions and focus more on developing a vision and strategy together with my team."

Ivelina P.

Academic Operations Manager, Nevada State College

"Due to the coaching I have received, I have set better defined goals, paid closer attention to my personal needs as they relate to this position so that they don't negatively affect the decision making of the day to day operations. I feel fortunate to have gone through the coaching program."

Lewis D.

Branch Manager, Chadwell Supply

"The personal attention and care that my manager gave to my goals, growth, and interests. She really helped me transform and grow and brought a lot of clarity and understanding to me by asking me to consider things I wouldn't ordinarily pause to think about."

Lydia B.

Sr. Art Director, SurveyMonkey

"I loved the New Level Work (formerly BetterManager) training & coaching program. These people understand the work life. The trainers were phenomenal and I'm very thankful for the support; this training and coaching filled the gap. More people should have access to this."

Adizde M.

Strategic Sourcing Manager, Danby

"Their professionalism have enabled me to acquire a sound knowledge and understanding of leadership practices and performance evaluation methods. My major takeaway is learning how to ask less "why" questions and focus more on developing a vision and strategy together with my team."

Ivelina P.

Academic Operations Manager, Nevada State College

"Due to the coaching I have received, I have set better defined goals, paid closer attention to my personal needs as they relate to this position so that they don't negatively affect the decision making of the day to day operations. I feel fortunate to have gone through the coaching program."

Lewis D.

Branch Manager, Chadwell Supply

"The personal attention and care that my manager gave to my goals, growth, and interests. She really helped me transform and grow and brought a lot of clarity and understanding to me by asking me to consider things I wouldn't ordinarily pause to think about."

Lydia B.

Sr. Art Director, SurveyMonkey

"I loved the New Level Work (formerly BetterManager) training & coaching program. These people understand the work life. The trainers were phenomenal and I'm very thankful for the support; this training and coaching filled the gap. More people should have access to this."

Adizde M.

Strategic Sourcing Manager, Danby

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