Privacy & Cookie Policy

Effective Date: May 25, 2018

 

Protecting your private information is our priority. Please read the following to learn more about our Privacy & Cookie Policy (Privacy Policy). By visiting or using our Website, Coaching Platform or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the ways described below.

 

This policy describes how BetterManager, Inc. (“BetterManager” or the “Company”) manages personally identifiable information, or “PII”) provided by users through our Website, www.bettermanager.us (the “Website”), our  Coaching Platform, as well as information collected by us through other means, including during the rendering of our service, by email, over the phone, or in offline communications.

 

This Privacy Policy covers:
  1. Information collected by us;
  2. How we may use your information;
  3. How we share your information;
  4. Whether we collect information from minors;
  5. The types of cookies we use and how you can reject these cookies;
  6. California does not track Disclosure;
  7. Where we store your information;
  8. How we keep your information secure;
  9. Your rights in relation to your information;
  10. How to contact us;
  11. Changes to our policy.

1. Information collected by us:

 

    1. Information you provide to us: BetterManager collects information from you when you choose to provide it to us through the WebWebsite, Coaching Platform or through any other means. This may include when you request coaching services, request information from us, sign up for newsletters or our email lists, use our Website, or otherwise contact us. The information we collect may include your name, address, email address, telephone or mobile phone number, information relating to your employment or professional activities and financial account information.
    2. Information we automatically collect: We may use cookies or other technologies to automatically collect certain information when you visit our Website or interact with our emails. For example, if you are responding to an offer, promotional email or other email from us, we may automatically populate your personal information into our system once you enter your offer code or similar identifying device or otherwise accept your offer or promotion. Additionally, we may automatically collect certain non-personal information from you such as your browser type, operating system, software version, and Internet Protocol (“IP”) address. We also may collect information about your use of the Website, including the date and time of access, the areas or pages that you visit, the amount of time you spend using the Website, the number of times you return, whether you open, forward, or click-through emails, and other Website usage data. You may adjust your browser or operating system settings to limit this tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Website or take full advantage of all of our offerings. Check the “Help” menu of your browser or operating system to learn how to adjust your tracking settings or cookie preferences. Please note that our system may not respond to Do Not Track requests or headers from some or all browsers.

 

2. How we may use your information:  

 

    1. BetterManager uses the data and information you provide in a manner that is consistent with this Privacy Policy and applicable law. If you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem. Also, if you provide personal data in order to obtain access to the Website or Services, we will use your personal data to provide you with access to such services and to monitor your use of such services. BetterManager may also use your personal data and other personally non-identifiable information collected through the Website for the provision of the Services to help us improve the content and functionality of the Website or the Services; to better understand our users and to improve the Website and the Services. BetterManager and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

 

 

3. How we share your information:  

 

    1. BetterManager is not in the business of selling your information. There are, however, certain circumstances in which we may share your personal data with certain third parties without further notice to you, as set forth below: Agents, Consultants and Third Party Service Providers: BetterManager, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
    2. Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets.
    3. Related Companies: We may also share your personal data with our corporate affiliates and subsidiaries, if any, for purposes consistent with this Privacy Policy.
    4. Legal Requirements: BetterManager may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of BetterManager, (iii) act in urgent circumstances to protect the personal safety of users of the Website, the Services or the public, or (iv) protect against legal liability.
    5. Links to other Websites: The Website may have links to third-party Websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such Websites, nor does any such link imply that BetterManager endorses or has reviewed the third party Website subject to such link. We suggest contacting those Websites directly for information on their privacy policies.

 

4. Whether we collect information from minors:  BetterManager does not knowingly collect personal data from minors under the age of 18. If you are under the age of 18, please do not submit any personal data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal data without their permission. If you have reason to believe that a minor under the age of 18 has provided personal data to BetterManager through the Website or the Services, please contact us, and we will endeavor to delete that information from our databases.

 

5. The types of cookies we use and how you can reject these cookies:  

 

    1. Cookies are small pieces of data that are stored on your computer, mobile phone or other devices. Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our Website. Cookies make the interaction between you and our Website faster and easier. We use cookies to distinguish you from other users of the Website and our Services. This helps us to provide you with a good experience when you use the Website and also allows us to improve the Website and Services. Cookies also help us authenticate you.
    2. We have outlined below the individual cookies we use and why we use them:
Cookie name Expiry period Purpose More information
_ga 2 years Used by Google Analytics to distinguish users Google Analytics Cookie Usage
Pop Up Cookie 1 week  or 1 year Used by us to ensure that you are not bothered by incessant pop-up openings. If you close the popup it won’t show up again or a week or a year depending on the pop-up and ensures the best navigation and informational journey possible
ct_traffic_source_cookie

ct_tracking_cookie

2 years To better understand how you heard and found us we store the website referrer in a cookie.
_driftt_xxx

_DFTT_xxx

2 years Our live chat system creates cookies to provide you with a seamless experience. Check our live chat vendor cookie policy

Please refer to your device’s help material to learn what controls you can use to remove or block cookies. Please remember that if you do this, it may affect your ability to use the Website and/or the Services. As you use your device, you will encounter third parties that make use of cookies and similar technologies. We are not responsible for those third parties or what they may place on your device or in your browser.

 

6. California does not track disclosure:  Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). For more information about tracking, please click here.

 

7. Where we store your information: The data that we collect from you is processed outside the European Economic Area (EEA), and we have ensured that there is an adequate level of protection for such data.

 

8. How we keep your information secure:  All information you provide is stored on servers managed by SpeedyRails, Inc, Amazon Web Services and Zoom, Inc. The Server Infrastructure is provided by Rackspace Inc (for SpeedyRails, Inc), Amazon Web Services, and Zoom, Inc. More information on these providers is available at speedyrails.com, rackspace.com, aws.amazon.com/s3 and zoom.com.

 

9. Your rights in relation to your information

  1. To keep your personal data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
  2. Individuals located in the European Economic Area (EEA) have certain rights in respect of their PII, including the right of access, rectification, restriction, opposition, erasure, and data portability. Where possible, we rely on user consent as a lawful basis for processing personal data and obtain such consent in compliance with applicable laws. In some cases, BetterManager may process PII pursuant to a legal obligation or to protect your vital interests or those of another person.
  3. How may I exercise my individual rights? BetterManager users may access and update their PII through their account settings in the BetterManager Coaching Platform. Users located within the EEA may contact us with questions or requests regarding their PII using the contact information below. Please note that BetterManager may request additional information from you to verify your identity before we disclose any personal or account information. We only send marketing communications to users we believe to be located in the EEA with their prior consent, and they may opt out of such communications at any time by clicking the “unsubscribe” link found within BetterManager email updates and changing their contact preferences. Please note, you will continue to receive essential account-related information, even if you unsubscribe from promotional emails.
  4. Who Can I Contact BetterManager Regarding Data Protection Issues? BetterManager has designated a Data Protection Officer to assist with data privacy and data protection issues. You may contact him by emailing [email protected] and addressing your questions or concerns to the Data Protection Officer.

 

10. Contacting us is easy, and we’d be happy to hear from you:  If you have any questions about this Privacy Policy or the practices described herein, you may contact us at: info@bettermanager.us.

 

11. Changes to our policy:  BetterManager reserves the right to revise this Privacy Policy at any time. When we do, we will post the change(s) on the Website. This Privacy Policy was last updated on the date indicated above. Your continued use of the Website and the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.