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Welcome to BetterManager. Today we're going to talk about becoming a better listener. We take listening for granted and we neglect paying attention to what listening really is because we are often more interested in talking. Here's a great way to think about listening from...

When working with companies and organizations on issues important to them, relationships rank at the top of the “problems” heap. Relationship issues are what keep managers and leaders up at night. These issues can certainly impact the bottom line since an organization is only as...