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Do you know the names of your direct reports' immediate family members? A recent survey of a thousand managers done by BetterManager revealed that only 24% of managers knew the names of their direct reports’ immediate family members. The best practice for this is 100%. The...

How often do you struggle to manage your emotions when things get tough? In our recent 1000 manager survey, we asked this manager resilience question. Over 53% said they struggle to manage their emotions more than the best practice of “quarterly.” There’s nothing wrong with showing your...

How often do you set aside time to think? “Thinking time? What thinking time? I barely have time to breathe!” That was the response I received recently when I asked a manager I was coaching if they set aside time to think. A day-in-the-life of a...

The way you imagine people is the way that you'll treat them. We all have opportunities in our life to look at people through different lenses. At the Coaches Training Institute, coaches are taught to look at people from a framework of being creative, resourceful...

‘Tis the season. Not just for shopping and baking and over-indulging. It’s also the time in the calendar when we look back at the year gone by and make plans for the next one. 2018 may have been a good year for you personally, and...

So often we set lofty goals for ourselves, like “I’m going to the gym every day this week!” or “I’m going to write for 2 hours every day!” And that can be okay, except that often, when we falter or miss a day we feel...

This may be a question you’ve never considered before. But if you’re a manager who understands that your role has to change and respond to different situations, it’s a question that’s well worth thinking about. Servant leadership was a concept that Robert Greenleaf wrote about in...

Let's discuss why pausing between activities is important to become an effective leader and manager. We move so quickly through every day. We think that the faster we move the more we will get done. The truth is we need to pause; our brain needs a...