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Do you know the names of your direct reports' immediate family members? A recent survey of a thousand managers done by BetterManager revealed that only 24% of managers knew the names of their direct reports’ immediate family members. The best practice for this is 100%. The...

How often do you struggle to manage your emotions when things get tough? In our recent 1000 manager survey, we asked this manager resilience question. Over 53% said they struggle to manage their emotions more than the best practice of “quarterly.” There’s nothing wrong with showing your...

What percent of the time do you handle decision-making on your own? Many managers, when first promoted, think their role is primarily to solve problems. While this is partly true, the greater value of a manager is one who empowers and coaches others to solve problems...

‘Tis the season. Not just for shopping and baking and over-indulging. It’s also the time in the calendar when we look back at the year gone by and make plans for the next one. 2018 may have been a good year for you personally, and...

So often we set lofty goals for ourselves, like “I’m going to the gym every day this week!” or “I’m going to write for 2 hours every day!” And that can be okay, except that often, when we falter or miss a day we feel...

This may be a question you’ve never considered before. But if you’re a manager who understands that your role has to change and respond to different situations, it’s a question that’s well worth thinking about. Servant leadership was a concept that Robert Greenleaf wrote about in...

When working with companies and organizations on issues important to them, relationships rank at the top of the “problems” heap. Relationship issues are what keep managers and leaders up at night. These issues can certainly impact the bottom line since an organization is only as...

This is a question we ask leaders when we meet as a group. Being self-aware is a critical component of emotional intelligence. Each leader reports out on a scale from 1 to 10 ( lowest to highest energy) where they are, how they feel in that...